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Lincoln ambulance service on track for eight-minute target

By Lincolnshire Echo  |  Posted: December 15, 2013

On target:   Sue Noyes, temporary chief of the ambulance service

On target: Sue Noyes, temporary chief of the ambulance service

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Lincoln's much-criticised ambulance service is set to hit its response targets for the first time in four years.

East Midlands Ambulance Service (EMAS) has been under pressure since it was fined millions for the third year in a row for failing to respond to emergency calls within a set time.

But Sue Noyes, recently appointed as temporary chief executive of the ambulance trust that covers Lincolnshire, insists they will not be fined this year.

"We are actually delivering on the eight minute target and we won't be fined at the end of March," said Mrs Noyes.

"We are meeting targets on all RED1 (life threatening emergency) calls.

"This means that every call we receive that is categorised as life-threatening has had a response within the eight minute target time.

Mrs Noyes was appointed in October after the resignation of Phil Milligan.

The ambulance service was one of the worst performers in the country under his tenure.

But Mrs Noyes would not be drawn on the Being the Best strategy which Mr Milligan had proposed and which is still going ahead.

The five-year plan involves replacing 18 ambulance stations in the county with six super hub stations and four more smaller ones.

That plan was deemed unsuitable for the people of Lincolnshire by councillor Christine Talbot, chairman of the health scrutiny committee.

But Noyes was reticent to expand further on the matter in any great detail.

"I have met with Councillor Talbot and we will be returning to the Estate Strategy," she said. "We talked through our plans with Councillor Talbot and will be meeting up again in February."

Mrs Noyes will remain in charge until her contract runs out next summer. She added: "My contract runs until next July and then there will be a decision. But I am solely focused on delivering better patient care at the moment."

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4 comments

  • bob_downe  |  January 26 2014, 10:19AM

    i do believe it is only Lincolnshire out of the five counties that make up EMAS that is achieving their targets so far! keep up the good work Lincolnshire! and well done to the L.I.V.E.S responders you do a great job.

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  • 4caster  |  December 17 2013, 9:25PM

    If churchrector is right, that would confirm my worst fears.

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  • churchrector  |  December 17 2013, 7:02PM

    Oh, come you plebs, wake up and smell the coffee. The only way EMAS is reaching these targets is by fielding a 'Dad's Army' of community responders. These well meaning volunteers may be passionate about what they do, but they lack experience,skill and equipment. They are no replacement for an experienced paramedic. L.I.V.E.S. responders are being used by a cynical EMAS management to massage their response times, I would urge the great and the good to make a Freedom of Information Request detailing the response times of EMAS ambulances and FRVs, but without those reached by L.I.V.E.S. responders. Then we'll see the facts from the fiction.

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  • 4caster  |  December 15 2013, 8:27PM

    It is good that EMAS are now meeting targets. Fining them for not meeting them would be perverse, because patients would be the main sufferers. As I see it, response time, in the sense of reaching a set percentage of patients within eight minutes, is one important criterion. But equally important is that ambulances carry qualified paramedics who can treat life-threatening conditions in situ. Not every patient has to be taken to hospital immediately.

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