A mother of three who will never be able to walk without the aid of a stick or crutches after a botched operation at a Lincolnshire hospital has received £1.2 million compensation.
Tracey Hughes broke her leg after a fall out of her back door seven-years-ago. She was taken to Boston's Pilgrim Hospital, where she was expected to stay for two days, followed by six to eight weeks in plaster and a full recovery around six months later.
But the operation to fix her leg failed and the catalogue of errors that followed has left her in permanent pain and her family homeless and jobless.
"We had follow up appointments and I was told that there was no progress. I was then told they had put the wrong screws in," Tracey said.
"I then had to have another operation and they forgot to put the plates back in to my leg. I was also told that I may have to have my leg amputated, luckily this did not happen.
"The whole experience has been hell, not just for me but for my whole family."
Tracey's partner Simon was forced to take prolonged time off work to care for her and as a result lost his job at a local engineering company.
The family fell into arrears with mortgage payments and their home was repossessed.
The house was sold with negative equity and the couple have been pursued by the lender ever since.
The couple and their three children had also been planning before the accident to relocate to Spain where Simon had the opportunity to work on an overseas contract. They were forced to abandon the move.
Tracey said she feels she has missed out in her life, especially when it comes to her three daughters.
Amelia, 8, was a year old when the accident happened. Her other daughters Mary, 16, and Alice, 19, were in primary school at the time.
"All her life Amelia has seen me in a wheelchair or on crutches," Tracey, 43, added.
"We are relieved that the case has finally been settled after such a long time but I have to live with the consequences for the rest of my life.
United Lincolnshire Hospitals Trust apologised to Ms Hughes and her family and said: "We recognise that there were aspects of her care which did not meet the high standards that we expect to deliver."
Now law firm Bridge McFarland has helped Tracey to secure a pay-out from United Lincolnshire Hospitals NHS Trust of £1.2 million.
Bridge McFarland partner Stephen Lambert said: “Not only Tracey’s life, but that of her family, have been significantly disrupted by her seemingly innocuous injury and its consequences.
“What the family have suffered is truly appalling. The pressure on Tracey, Simon and their children has been intense but we are satisfied that we were able to bring them financial security after such a long fight.
“We hope the family can finally move on and get Tracey the facilities she desperately needs and deserves.”