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Nursing services awarded praise by commission

By Lincolnshire Echo  |  Posted: May 20, 2013

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Community nurses and two hospital wards have been given a clean bill of health by an NHS watchdog.

The Care Quality Commission has published positive reports following inspections into community nursing services across the county provided by Lincolnshire Community Health Services NHS Trust.

And the commission also praised the LCHS nursing on Gainsborough John Coupland Hospital's minor injuries unit, plus the geriatric Scotter Ward.

Specialist nurses care for patients in their homes and at the community hospitals in Gainsborough, Spalding, Skegness and Louth.

In the community, inspectors found "good evidence" that patients and relatives were involved in planning care – and spoke with confidence and knowledge.

On Scotter Ward, the report described how patient involvement was "at the heart of the care process and considered and addressed."

The protocol receptionists use to make sure patients are seen and treated appropriately in the nurse-led minor injuries unit in Gainsborough was also highlighted.

LCHS chief nurse and operations director Sue Cousland said: "We are delighted with these two reports, which we hope demonstrates our continued commitment to providing quality healthcare in our communities.

"Listening and acting upon feedback from our patients, their carers and our own staff has been an important part of achieving these high standards. We also try to involve our patients and members of our trust."

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