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Bobby Ball presents award to St Barnabas volunteers

By RCousins_LE  |  Posted: December 04, 2013

  • Bobby Ball with some of the volunteers who took part in the project and volunteer services manager Lisa Gibson (far right). from left to right: Joyce Drake, Cyril Pearce, Irene Clarke-Ashby, Sarah Gravelle and Ann Ward.

  • From left Ann Ward, Sarah Gravelle and Joyce Drake enjoying the reception.

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Bobby Ball has presented volunteers at St Barnabas Hospice a special award for taking part in a Real Time Reporting Project.

The project started in the summer of 2012 and was developed to gather and reporting information from end of life patients, to understand their experience of the care they were receiving.

To support the collection of the data volunteers from the St Barnabas Lincolnshire Hospice Family support service were selected and trained to use hand held tablet devices to sensitively survey patients in a variety of care settings.

They visited patients identified by staff in acute hospitals, the hospice and hospice day therapy.

Volunteers from St Barnabas’ received the Help the Hospices Innovation in volunteering award.

Jane Bake Director of Patient Care at St Barnabas, said: "This award is absolutely fantastic for the volunteers who put their hearts and souls into the project."

As a thank-you the hopsice held a reception for volunteers at the Old Palace, Lincoln and the award was re-presented to them by Bobby Ball.

The model that has been used for the Real Time Reporting as collaboration between staff and volunteers could be applied to many other hospices and acute settings.

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