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Bryan Thompson Plumbing and Heating, Lincolnshire

Address:

16 Monteith Crescent, Boston, PE21 9AX

Phone: 01205 368072

Opening Times

Monday - Saturday 8.00am - 6.00pm, emergency call out 24 hours, 7 days a week.

Bryan Thompson Plumbing & Heating Ltd

Unreliable and poor communication.

“We wanted our wood burner connecting to our heating system. After spending some time ensuring we all understood the scope of work required a date was fixed to carry out the 3 days work. This work was cancelled on the day it was due to start; even more disappointing as I had taken time off work. Subsequent attempts to try and get updates on when it would be re-scheduled were met with intermittent responses at best; enquiries via text/voicemail often went unanswered. This has now reached the point where we now no longer wish to waste any more time and effort with them as in total this, has been nearly 5 months of work/time wasted. Clearly because we never had them do any work, we are unable to comment on Standard of work or Value for money. However based on a good standard of work being carried and knowing the value of the quote, I would have probably assessed this as Good also. ”

By PDclan | Wednesday, September 04 2013

Plumbing and Heating, 40 years experience. Fully qualified, Gas Safe registered. Plumbing, Central Heating, Renewable Energy - Solar Thermal

1 Review

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  • Profile image for PDclan
    PDclan  |  Wednesday, September 04 2013, 2:48PM  |  Report
    Unreliable and poor communication.

    We wanted our wood burner connecting to our heating system. After spending some time ensuring we all understood the scope of work required a date was fixed to carry out the 3 days work. This work was cancelled on the day it was due to start; even more disappointing as I had taken time off work. Subsequent attempts to try and get updates on when it would be re-scheduled were met with intermittent responses at best; enquiries via text/voicemail often went unanswered. This has now reached the point where we now no longer wish to waste any more time and effort with them as in total this, has been nearly 5 months of work/time wasted. Clearly because we never had them do any work, we are unable to comment on Standard of work or Value for money. However based on a good standard of work being carried and knowing the value of the quote, I would have probably assessed this as Good also.

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